2) Can I operate my device while it is in the case?
Yes. Optrix has a protective watertight membrane over the touchscreen that allows you to fully operate your device while it is safely locked inside.
3) Can I talk on my iPhone while it is enclosed in the case?
The door on the bottom of the housing that allows access to the headphone jack and microphone so you can talk on your iPhone 5.
4) Can I charge my iPhone inside the case?
The door on the bottom of the case that allows access to the lightning cable jack for charging your iPhone 5 while still in the case.
5) How long can I record?
Recording time depends on a number of factors. In real life conditions we see close to an hour of HD recording time with 7GB. Therefore a 64G iPhone could record for up to 8 hours (limited by battery of course).
6) How long will my battery last?
Battery life can depend on many factors including temperature and age of device. We typically see 1-2 hours of recording time.
7) Can I use alternative iPhone cases inside the Optrix case?
Third party cases will not fit into the Optrix housing. Our proprietary sleds were designed to be sleek and sturdy enough to use as an everyday, light duty case, so use ours instead.
8) How Waterproof is my case?
Waterproof to a depth of 33ft (~10m).
Optrix cases are great for water sports (kayaking, surfing, wakeboarding, etc.) but are not intended for Scuba Diving. Optrix cases do NOT float.
9) Can I listen to music with my iPhone inside an Optrix case?
10) What is the Optrix warranty?
Optrix has a lifetime warranty against manufacturer defects and a 30-day money back guarantee with proof of purchase.
Optrix Lenses carry a 1 year warranty against factory defects. As the lens is constructed of glass, it is possible to break the lens when dropped directly onto the lens face. This is not considered a factory defect and not covered under warranty.
11) Why is my footage blurry or wavy?
Blurry or wavy footage is predominantly caused by two scenarios. The iPhone was never intended to film while moving at a high rate of speed. iPhones will “hunt” for the best point of reference in the foreground to focus on. Refocusing constantly will make the footage blurry. Use Optrix Apps to lock the focus and get crisp, clear footage. Extreme vibrations will make the footage wavy. When given the choice, always mount your Optrix XD in a place where vibrations are the lowest.